An example Of a Mis sold car finance complaint letter.
Dear Sir/Madam,
I am writing to make a complaint regarding the car finance agreement I signed with your company. I believe that I may have been mis-sold the agreement and would like to request a full investigation into the matter.
I purchased the car on [date] and financed it through your company’s car finance agreement. At the time of signing the agreement, I was not provided with all of the relevant information regarding the terms and conditions of the finance agreement. In particular, I was not informed of the final balloon payment and was not provided with a full breakdown of the interest rate and fees that would be charged.
I would like to highlight that the Financial Ombudsman Service (FOS) has stated that complaints related to commission-related mis-selling on car finance loans have increased significantly in recent years. I believe that my case may fall within this category and would like to request that you investigate my case and provide me with a full breakdown of the fees and interest rates that I have been charged.
Furthermore, I believe that I was subjected to pressure selling tactics and was not given sufficient time to fully understand the terms of the agreement before signing. I also did not receive any advice regarding the suitability of the finance agreement for my personal circumstances.
I have since become aware that consumers who have been mis-sold agreements are entitled to compensation. I therefore request that you consider my claim for compensation in light of the mis-selling that may have occurred.
I would appreciate a timely response to this matter and request that you acknowledge receipt of this complaint within 14 days. I look forward to hearing from you.
Yours faithfully,
[Your Name]
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